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EMS neck massager with heat – 6 modes, cordless

EMS neck massager with heat – 6 modes, cordless

Regular price 799 SEK
Regular price Sale price 799 SEK
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    Ships within 2 business days · Estimated delivery 25 Nov
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    Read this before you order

    Neckline används liggande med enheten placerad bakom nacken. Den kombinerar elektrisk muskelstimulering med värme och är gjord för korta pass hemma, till exempel efter en lång dag framför datorn eller när nacken känns stel och trött.

    The electrodes need direct contact with clean, dry skin. Cream, hair or fabric between the skin and electrodes reduces contact and makes the stimulation feel weaker.

    Why it is shaped this way

    The curved shape is designed to support your neck while you lie on your back. Your own body weight helps keep the electrodes in contact with the skin, so you do not need to hold the device or use your hands during the session.

    The heat sits close to the neck area and can be used separately or together with the stimulation. The remote lets you change mode and intensity without sitting up.

    • 6 massage programs – variation mellan akupressur, knådning och knackning.
    • 3 intensity levels – börja mjukt och öka stegvis.
    • 3 heat settings – 40, 41 eller 42 °C.
    • Cordless use – rechargeable 1500 mAh-batteri.
    • USB-C charging – enkel att ladda hemma eller på resa.
    • Remote control – ändra inställningar medan du ligger kvar.

    What it feels like

    You notice the heat first. It gives an even, comfortable warmth against the neck.

    The electrical stimulation feels like clear tingling or light kneading beneath the skin. It should be noticeable but not painful. If it feels uncomfortable, the intensity is too high.

    The first few sessions

    Start with the lowest intensity and lowest heat setting. Use the device for around 15 minutes and see how your neck responds.

    After a few sessions, you can try a higher intensity or a different program. There is no benefit to starting strong – the goal is a clear but comfortable sensation.

    How to use Neckline

    1. Charge the device via USB-C before first use.
    2. Lie on your back with Neckline positioned under your neck.
    3. Make sure the electrodes contact clean, dry skin.
    4. Start with the lowest intensity and lowest heat setting.
    5. Use for around 15 minutes and adjust with the remote if needed.
    6. Wipe the electrodes with a dry cloth after use.

    When is it most useful?

    • After many hours at a computer or screen.
    • After a long drive or flight.
    • As a short evening routine before bed.
    • When you want heat without holding a heating pad.
    • While travelling – it is compact and charges via USB-C.

    Product information

    TypeNeck massager with electrical stimulation and heat
    Programs6 modes
    Intensitet3 nivåer
    Heat40, 41 och 42 °C
    Battery1500 mAh, rechargeable
    ChargingUSB-C
    DimensionsCirka 22 × 21 cm
    ColourBlue
    ContentsNeckline, remote control and USB-C charging cable

    Frequently asked questions

    What does the stimulation feel like?

    Like tingling or light kneading beneath the skin. It should feel clear but not painful. If it becomes uncomfortable, lower the intensity.

    Can I use heat on its own?

    Ja. Heatn kan användas separat eller tillsammans med den elektriska stimuleringen.

    Why can I barely feel anything?

    Check skin contact first. The electrodes need to touch clean, dry skin. Cream, hair or fabric between the skin and electrodes weakens the stimulation.

    Can I use it while sitting?

    It is primarily designed for use while lying down. The weight of your neck then helps create even contact with the electrodes.

    How long should a session be?

    Around 15 minutes is a good starting point. Always follow the instructions and do not use the device while sleeping.

    Who should not use Neckline?

    Do not use the device if you have a pacemaker, ICD or other implanted electronic equipment. Seek medical advice before use if you have heart disease, epilepsy, are pregnant or have reduced sensation in the area.

    Good to know

    Neckline is a massage device for home use. It is intended for heat, electrical stimulation and comfort – not to treat neck disorders, herniated discs or other medical diagnoses.

    Do not use on broken skin or areas with reduced sensation without medical advice. Do not fall asleep with the device on. New or severe neck pain, pain radiating into the arm, numbness, weakness or dizziness should be assessed by a healthcare professional.

    View full details
    EMS neck massager with heat – 6 modes, cordless 799 kr

    Questions? We have the answers.

    How long is the delivery time?

    We dispatch your order within 2 business days, and transit then takes around 9 days. The exact delivery date is shown on the product page when you place your order.

    If anything is delayed, we'll let you know as soon as we do. Any questions, reach us at kund@kvalio.se.

    Can I change or cancel my order?

    We will start processing your order immediately after it has been placed. You have the option to cancel or change your order within 2 hours of placing your order by contacting us at kund@kvalio.se. After this time, we unfortunately cannot guarantee that changes or cancellations can be made as the order may have already been sent to our supplier for processing.

    However, you can always return the product after you receive it.

    How do returns and exchanges work?

    We accept returns within 14 days of you receiving your item. To initiate a return, please:

    1. Contact us at kund@kvalio.se with your order number and reason for the return.

    2. Follow the return instructions on our website and ensure you use the correct address and pay any applicable fees before sending the item back.

    3. Return the item in its original packaging and in unused condition.

    Please note that some products cannot be returned for hygiene reasons if the packaging has been opened. For exchanges, we recommend that you return the item and place a new order, as this is the fastest way to get the correct product.

    What do I do if my order has not arrived within the specified delivery time?

    If your order has not arrived within the stated delivery time, please follow these steps:

    1. Check the tracking information via the link in your confirmation email.

    2. Check if the package has been left with a delivery agent or neighbor.

    If you still can't find your order, contact us at kund@kvalio.se with your order number and tracking number.

    We will investigate the status of your order with our supp

    How are warranty issues handled?

    If you discover a fault with your product:

    1. Take pictures that clearly show the error.

    2. Contact us at kund@kvalio.se with your order number, description of the error and attach the pictures.

    3. Wait for our response with further instructions.

    We handle all warranty cases in collaboration with our suppliers and strive to resolve the case as quickly as possible, usually within 5-7 business days.

    Shop with confidence

    14-day returns from delivery.

    How it works
    1. 1 Email us within 14 days.
    2. 2 You receive return instructions within 24 hours on weekdays.
    3. 3 We refund once the return reaches us.

    This right to cancel applies in addition to your statutory consumer rights.

    Need help?

    Get in touch and we will help you.

    kund@kvalio.se Reply within 24 hours on weekdays
    Weekdays 09:00–21:00 We read every message the same working day
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