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Airnuv Pro™ Ergonomic Neck Pillow in Memory Foam – Contoured, 12 cm

Airnuv Pro™ Ergonomic Neck Pillow in Memory Foam – Contoured, 12 cm

★★★★★
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Regular price 799 SEK
Regular price Sale price 799 SEK
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Airnuv Pro Ergonomic Neck Pillow is shaped from memory foam with a lower centre for back sleeping and higher edges for side sleeping. KVALIO is an official retailer of Airnuv.

Read this before you order

The most common reason an ergonomic pillow doesn't work isn't the quality. It's the height.

If you sleep on your side, the pillow has to fill the gap between your ear and the mattress — roughly the width of your shoulder. Too low and the neck angles downwards; too high and it angles up. Either way you wake up stiff, however good the pillow is otherwise.

Airnuv Pro is 12 cm at its highest. That makes it a tall pillow, built for broader shoulders or for people who mostly sleep on their side. If you have narrow shoulders or sleep mainly on your back, it may be too high — and then a lower model is the right choice, however good this one is.

Why it's shaped the way it is

The butterfly shape isn't decoration. The centre is hollowed out and lower, so the back of the head settles in and the neck is supported from beneath when you're on your back. The edges are higher, filling the shoulder gap when you turn onto your side.

The cut-outs on the sides are for your arm. Many side sleepers tuck a forearm under or in front of the pillow, and that's exactly where an ordinary pillow presses into the shoulder.

Memory foam means the material moulds to you overnight and recovers its shape by the next. It also means the pillow feels firmer in a cold bedroom — the foam softens with body heat, and that takes a couple of minutes.

"Designed to relieve pressure on the neck and shoulders, including when sleeping on your side."

— Dr Anna Lindberg
  • ✓ Two heights in one pillow
    Lower centre for back sleeping, higher edges for side sleeping.
  • ✓ Cut-outs for your arm
    Room for a forearm if you sleep with your arm under the pillow.
  • ✓ Memory foam
    Moulds to you and recovers its shape night after night.
  • ✓ Removable cover
    Comes off and goes in the machine.
  • ✓ Official retailer
    KVALIO is an official retailer of Airnuv.

The first few nights

An ergonomic pillow feels strange at first, and that's expected. You've probably slept on a flat pillow for years, and your neck is used to that angle.

Give it at least a week before judging it. Most people find the first two nights odd and the fourth entirely normal. If it still feels wrong after a week or so, it's the height that doesn't suit your shoulders — not the adjustment period.

How to lie on it

  1. Place the lower side towards you if you mostly sleep on your back, and the higher side if you mostly sleep on your side.
  2. Let your shoulder rest on the mattress, not up on the pillow. The pillow fills the space above the shoulder.
  3. Check in a mirror: your spine should form a straight line viewed from behind.
  4. Wash the cover as needed — the foam section doesn't go in the machine.

Air the pillow for the first day after unpacking. New foam often has a faint smell that disappears on its own.

Specification

Dimensions Approx. 59 × 40 cm
Height Up to 12 cm — a tall pillow
Weight Approx. 1.5 kg
Material Memory foam with removable cover
Washing Cover is machine washable, the foam is not
Sleeping positions Mainly side and back

14-day right of withdrawal

Height not right? Let us know within 14 days of receiving your order and we'll help you with the return. See the terms.

Frequently asked questions

How do I know if the height suits me?

Lie on your side and have someone look from behind — your spine should form a straight line from tailbone to crown. If the neck angles upwards the pillow is too high; downwards, too low. Broader shoulders suit a taller pillow.

Does it work if I sleep on my front?

Less well. Front sleepers need a very low pillow or none at all, since the neck otherwise twists upwards. If you mostly sleep on your front, this isn't the right pillow.

Why does it feel hard?

Memory foam softens with body heat. In a cool bedroom the pillow feels firmer for the first few minutes and then softens. That's the nature of the material, not a fault.

How long is the adjustment period?

Expect around a week. The first nights feel unfamiliar to most people switching from a flat pillow. If it still feels wrong after that, it's about the height rather than habit.

Can I wash the whole pillow?

No, only the cover. Memory foam doesn't survive machine washing — water and spinning break the foam down. Air the foam section instead and wash the cover regularly.

Does it fit an ordinary pillowcase?

The shape means an ordinary pillowcase sits loosely and can bunch in the contours. The cover supplied is shaped to fit and sits as it should.

Airnuv Pro is a pillow for home use. It is not a medical device, does not treat neck conditions, disc problems or any other medical cause of discomfort, and does not replace clinical assessment. New, sudden or worsening neck pain, pain radiating into the arm, numbness or weakness should be assessed by a doctor. Keep out of reach of children.

Shop with confidence — 14-day returns
Changed your mind? You have 14 days from delivery to send your order back — no reason needed, no questions asked. Email us and we'll take care of the rest.
How it works Show less

Email kund@kvalio.se with your order number within 14 days of receiving your parcel, and we'll send you return instructions. You're welcome to open the packaging and examine the product just as you would in a shop. If it has been handled beyond that, we may deduct for any reduction in value.

You cover the cost of return shipping. As soon as the parcel reaches us, your money is back on the same payment method within 14 days. For hygiene reasons, products with a broken seal cannot be returned, and the same applies to special orders.

Something wrong? Talk to us first.

A real person reads every message — no bots, no ticket queue. Whether the parcel is late, something arrived damaged, or you simply changed your mind, get in touch and we will sort it out.

  • kund@kvalio.se Reply within 24 hours on weekdays
  • Weekdays 09:00–21:00 We read every message the same working day
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Questions? We have the answers.

How long is the delivery time?

Our delivery usually takes 8–12 business days. If there are any delays, we will contact you as soon as possible.

If you have any questions, you can contact us at kund@kvalio.se.

Can I change or cancel my order?

We will start processing your order immediately after it has been placed. You have the option to cancel or change your order within 2 hours of placing your order by contacting us at kund@kvalio.se. After this time, we unfortunately cannot guarantee that changes or cancellations can be made as the order may have already been sent to our supplier for processing.

However, you can always return the product after you receive it.

How do returns and exchanges work?

We accept returns within 14 days of you receiving your item. To initiate a return, please:

1. Contact us at kund@kvalio.se with your order number and reason for the return.

2. Follow the return instructions on our website and ensure you use the correct address and pay any applicable fees before sending the item back.

3. Return the item in its original packaging and in unused condition.

Please note that some products cannot be returned for hygiene reasons if the packaging has been opened. For exchanges, we recommend that you return the item and place a new order, as this is the fastest way to get the correct product.

What do I do if my order has not arrived within the specified delivery time?

If your order has not arrived within the stated delivery time of 8-12 business days, please follow these steps:

1. Check the tracking information via the link in your confirmation email.

2. Check if the package has been left with a delivery agent or neighbor.

If you still can't find your order, contact us at kund@kvalio.se with your order number and tracking number.

We will investigate the status of your order with our supplier.

How are warranty issues handled?

If you discover a fault with your product:

1. Take pictures that clearly show the error.

2. Contact us at kund@kvalio.se with your order number, description of the error and attach the pictures.

3. Wait for our response with further instructions.

We handle all warranty cases in collaboration with our suppliers and strive to resolve the case as quickly as possible, usually within 5-7 business days.