PrimeLash Mascara – Longer, Fuller Lashes Without Clumps
PrimeLash Mascara – Longer, Fuller Lashes Without Clumps
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PrimeLash Mascara is made for finer, shorter lashes. A slim brush that combs through without clumping, and a water-resistant formula that comes off with warm water.
Lashes aren't what they were
It happens gradually. They get sparser, shorter and paler at the tips, and the mascara you've used for twenty years suddenly gives a different result — clumps where you used to get volume, and lashes that feel heavy rather than longer.
The reason is that most mascaras are built for lashes that are already thick. Big, dense brushes deposit a lot of product at once, and on fine lashes that's too much. The product ends up between the lashes rather than on them.
PrimeLash is built the other way round.
The brush is the whole difference
It's slim and densely bristled, which means two things. It deposits less product per stroke, so you don't get clumps. And it reaches the short lashes in the inner corner and along the lower lash line — the ones a thick brush simply passes over.
The formula is buildable: one coat for definition, two for volume. You decide where you land, and you can apply the second coat while the first is still damp without it clumping.
Water-resistant — but not waterproof
That's a deliberate choice, and for mature lashes it's the right one.
Waterproof mascara stays through anything, but it also needs an oil-based remover and a fair amount of rubbing to come off. That rubbing is what wears on the lashes, and sparse lashes tolerate it less well than dense ones.
This one holds through an ordinary day without smudging or transferring under the eyes — but lifts with warm water and your usual cleanser. No struggle at the mirror in the evening.
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✓ Slim brush
Combs through fine, short lashes without clumping. -
✓ Buildable in two coats
One for definition, two for volume. Your choice. -
✓ Doesn't smudge
Won't transfer under the eyes through the day. -
✓ Comes off with warm water
No oil-based remover and no rubbing. -
✓ Four shades
From classic black to softer alternatives.
Getting the most from it
- Wipe the brush lightly against the rim of the tube. Excess product is the most common cause of clumping.
- Start at the lash root and wiggle the brush side to side a few times before drawing upwards. That's where the volume comes from.
- Then draw slowly upwards through the lashes, all the way out to the tips.
- Apply the second coat while the first is still damp — that way it builds rather than clumps.
- Don't forget the inner corner and the lower lashes. That's where a slim brush earns its keep.
For extra lift, curl your lashes before applying the mascara — never after.
Worth knowing
Replace your mascara around three months after opening. That's standard for every mascara and comes down to hygiene — the tube is a damp environment close to the eye.
Don't use it if you have an eye infection or irritated eyes, and don't share mascara with anyone. If you have sensitive eyes or wear contact lenses, try it carefully the first time. If you experience redness or irritation, discontinue use.
Product information
| Type | Mascara, water-based formula |
| Brush | Slim, densely bristled |
| Wear | Water-resistant — not waterproof |
| Removal | Warm water and your usual facial cleanser |
| Shades | 4 |
| Shelf life after opening | Around 3 months |
| External use only | Avoid contact with the eye |
14-day right of withdrawal
Let us know within 14 days of receiving your order and we'll help you with the return. Please note that sealed hygiene items can't be returned once the seal is broken. See the terms.
Frequently asked questions
Why not waterproof?
Because waterproof mascara needs an oil-based remover and rubbing to come off, and that rubbing wears on the lashes. On sparse lashes it shows. This one holds through the day but lifts with warm water.
Does it clump?
The brush is slim and deposits little product per stroke, which is exactly what prevents clumping. If you do get clumps, you probably have too much product on the brush — wipe it against the rim of the tube first.
Does it last all day?
Yes, it's water-resistant and won't transfer under the eyes through an ordinary day. With heavy sweating or if you cry it holds less well than a waterproof formula — that's the trade-off that makes it gentle to remove.
Does it work on lower lashes?
Yes, and that's where the slim brush earns its keep. A thick brush deposits too much and easily ends up on the skin beneath the eye.
Can I use it with contact lenses?
The formula is water-based, which many lens wearers prefer. Put your lenses in before applying, and try it carefully the first time.
How long does a tube last?
Replace it around three months after opening. That applies to every mascara — the tube is a damp environment near the eye, and old mascara also dries out and clumps.
PrimeLash is a cosmetic product for external use. It is not intended to diagnose, treat, cure or prevent any disease or eye condition. Avoid direct contact with the eye, do not use with an eye infection or irritated eyes, and do not share the product with others. If you experience redness or irritation, discontinue use. Keep out of reach of children.
How it works Show less
Email kund@kvalio.se with your order number within 14 days of receiving your parcel, and we'll send you return instructions. You're welcome to open the packaging and examine the product just as you would in a shop. If it has been handled beyond that, we may deduct for any reduction in value.
You cover the cost of return shipping. As soon as the parcel reaches us, your money is back on the same payment method within 14 days. For hygiene reasons, products with a broken seal cannot be returned, and the same applies to special orders.
A real person reads every message — no bots, no ticket queue. Whether the parcel is late, something arrived damaged, or you simply changed your mind, get in touch and we will sort it out.
- kund@kvalio.se Reply within 24 hours on weekdays
- Weekdays 09:00–21:00 We read every message the same working day

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Questions? We have the answers.
How long is the delivery time?
Our delivery usually takes 8–12 business days. If there are any delays, we will contact you as soon as possible.
If you have any questions, you can contact us at kund@kvalio.se.
Can I change or cancel my order?
We will start processing your order immediately after it has been placed. You have the option to cancel or change your order within 2 hours of placing your order by contacting us at kund@kvalio.se. After this time, we unfortunately cannot guarantee that changes or cancellations can be made as the order may have already been sent to our supplier for processing.
However, you can always return the product after you receive it.
How do returns and exchanges work?
We accept returns within 14 days of you receiving your item. To initiate a return, please:
1. Contact us at kund@kvalio.se with your order number and reason for the return.
2. Follow the return instructions on our website and ensure you use the correct address and pay any applicable fees before sending the item back.
3. Return the item in its original packaging and in unused condition.
Please note that some products cannot be returned for hygiene reasons if the packaging has been opened. For exchanges, we recommend that you return the item and place a new order, as this is the fastest way to get the correct product.
What do I do if my order has not arrived within the specified delivery time?
If your order has not arrived within the stated delivery time of 8-12 business days, please follow these steps:
1. Check the tracking information via the link in your confirmation email.
2. Check if the package has been left with a delivery agent or neighbor.
If you still can't find your order, contact us at kund@kvalio.se with your order number and tracking number.
We will investigate the status of your order with our supplier.
How are warranty issues handled?
If you discover a fault with your product:
1. Take pictures that clearly show the error.
2. Contact us at kund@kvalio.se with your order number, description of the error and attach the pictures.
3. Wait for our response with further instructions.
We handle all warranty cases in collaboration with our suppliers and strive to resolve the case as quickly as possible, usually within 5-7 business days.